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Return Policy

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return  & Refund policy

 

Thanks for shopping at Northwestern Cutlery.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7  calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

Want more History of Northwestern Cutlery?

Listen to “Knife work if you can get it” from “The Distance”

(The Distance is a podcast created by business journalist Wailin Wong featuring long-running businesses.)

Knife Sharpening Classes

Reserve your spot today for our knife sharpening classes. We will be hosting classes once a month. Learn about knives and knife sharpening fundamentals from former chef and knife sharpener Nicholas Beaulieu.

Gift Cards

No need to stress over the perfect gift. Give the gift that allows your special someone to add a new favorite gadget to their kitchen. Our gift cards are fit for a variety of occasions such as: birthdays, weddings, graduations.

I arrived shortly before closing and they still sharpened my knives to perfection. My only complaint about this place … I have never left without buying some new kitchen gadget that I’ve never seen before … but it’s worth every penny.

Northwestern Cutlery
810 W Lake St, Chicago, IL 60607
(888) 248-4449

Refund Policy

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